This post is part of a series, adapted from emails sent to owners of outdoor centres across the UK who kindly provided advice and input as Swellbase was developed.
"I'm here, where are you?"
If you are running a mobile operation where the venue / meeting point depends on the conditions, you're probably faffing about sending emails / WhatsApps to customers the day before, and you're probably always a little concerned that they didn't all get the message.
At Blue Coast, we used to move a trailer between Cullen & Portknockie for SUP before we settled into 2 fixed locations, and remembering to contact customers every night got trying fast..
If you routinely need to change venue for conditions and don't have a great system for letting customers know - here you go! Instant Location Change Updates 🚐
Now we can set locations per timeslot, and if you update the location you have the option to instantly notify all customers booked on. Any new bookings on that timeslot will already get the up to date info. Hassle-free.
On a different note, we've also just shipped Discount Codes ⚡️ and seen a few discounts redeemed in centres across the country in time for the nice warm weekend of weather we've had.
Set validity by activity date, booking date, max uses, minimum tickets, or restrict to specific activities / hire / ticket types.
Easy to set up, easy to share, easy to redeem 👌
Next on the list are improvements to the admin booking flow for booking multiple timeslots or hire products on one order. I'm also thinking about a 'manifest' style feature (a more customiseable way to summarise / see information for a particular day).