Messages & Notifications
Confirmation emails, reminders and follow-ups sent to your customers
Choosing the confirmation, reminder and follow-up emails a product sends
Learn how to choose the message in each activity and hire confirmation, switch reminder and follow-up emails on or off, set when they are sent, and stop a follow-up for one booking
Choosing which notifications your team receives
Learn how to choose which notification emails each role receives, send the owner notifications to a different address, and check your in-app notifications
Editing your email messages and templates
Learn how to edit the messages Swellbase puts in confirmation, follow-up and staff assignment emails, and how to write, edit and delete your own message templates
Emailing a customer or resending their confirmation
Learn how to resend an order confirmation, to the customer or to a different address, and how to send a customer a one-off email from their order
Emailing everyone booked on a timeslot
Learn how to send one email to every customer booked on a timeslot, or to the customers in one session, from the timeslot on the calendar